FAQ
Q: How can I set up a buyer account?
A: Please contact our office either by phone between the hours of 10AM – 6:30PM PST Mon-Fri or by email at transpacifictex@gmail.com.
Q: Can I buy directly from your website?
A: To order our fabrics please contact our office either by phone between the hours of 10AM – 6:30PM PST Mon-Fri or by email at transpacifictex@gmail.com.
Q: Do you ship your products internationally?
A: We ship worldwide, for more information please see our shipping section or contact our office.
Q: Can I order exact yardage?
A: We will do our best to ship your requested quantities but as a wholesaler we may not be able to match unusual quantities.
(For example 19.5 yards may be rounded up to 20 yards.)
Q: How soon can you ship?
A: Orders that are in stock are normally be shipped in 3-5 business days.
Q: Can I Cancel my order?
A: In the case of defective product, we will gladly work to credit you or replace your order at our cost.