FAQ

 

Q: How can I set up a buyer account?

A: Please contact our office either by phone between the hours of 10AM – 6:30PM PST Mon-Fri or by email at transpacifictex@gmail.com.

Q: Can I buy directly from your website?

A: To order our fabrics please contact our office either by phone between the hours of 10AM – 6:30PM PST Mon-Fri or by email at transpacifictex@gmail.com.

Q: Do you ship your products internationally?

A: We ship worldwide, for more information please see our shipping section or contact our office.

Q: Can I order exact yardage?

A: We will do our best to ship your requested quantities but as a wholesaler we may not be able to match unusual quantities.

(For example 19.5 yards may be rounded up to 20 yards.)

Q: How soon can you ship?

A: Orders that are in stock are normally be shipped in 3-5 business days.

Q: Can I Cancel my order?

A: In the case of defective product, we will gladly work to credit you or replace your order at our cost.



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